ELASTEC.COM PRIVACY POLICY
Effective Date: 07/01/26
Applies To: www.elastec.com (the “Site”)
Contact: Elastec, 1309 West Main Street, Carmi, Illinois 62821, United States | contact@elastec.com | +1 (618) 382-2525
1. Overview
Elastec respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or interact with www.elastec.com. Main corporate and product information website for Elastec oil spill, water pollution, and environmental equipment.
This Policy is intended to be read together with the Site’s cookie notice, consent banner, terms of use, return policy where applicable, and any notice presented at the point where information is collected. Because privacy laws and tracking technologies change, we may update this Policy from time to time. The effective date above tells you when this version took effect.
2. Information we collect
We collect information you provide directly, information collected automatically when you use the Site, and information from service providers or business partners that help us operate the Site.
- Contact details submitted through forms, email links, quote requests, newsletter sign-ups, and employment-related pages.
- Business information such as company name, job title, industry, country, inquiry details, and product interests.
- Technical data such as IP address, device/browser identifiers, operating system, referring pages, pages viewed, approximate location, and cookie identifiers.
- Site-search terms and page URLs when a visitor uses the public search function, subject to the search-term safeguards described below.
- Communications with chat/support tools, if a visitor chooses to use them.
3. Cookies, pixels, tags, and similar technologies
The Site may use cookies, pixels, tags, beacons, scripts, local storage, and similar technologies. These tools can collect or transmit information such as IP address, device/browser identifiers, page URL, referring URL, page title, page views, clicks, approximate location, cookie identifiers, and interaction data. Some tools are necessary for site operation; others are used only for analytics, advertising, attribution, embedded content, or support functions.
Non-essential analytics, marketing, social-media, chat, and similar tools should be configured so they do not load until the visitor has provided the consent required by applicable law and the Site’s consent banner. Visitors should be able to reject non-essential cookies and later change preferences through the cookie settings or Your Privacy Choices link.
| Category | Examples and purpose |
|---|---|
| Strictly necessary and security | Cloudflare and similar hosting, security, load balancing, fraud prevention, and site-performance tools. |
| Analytics/statistics | Google Analytics, Yandex Metrica if enabled, and similar analytics tools used to understand site use and improve content. |
| Advertising/marketing | Google Ads, Meta/Facebook components, and similar tools used for campaign measurement, remarketing, and attribution only where enabled and permitted by consent settings. |
| Chat/support | Tawk, Intercom, or similar tools, if enabled, for visitor communication and customer support. |
| Embedded content | Google Fonts, Google Maps, YouTube, Vimeo, and social media embeds. These services may receive technical information when content loads. |
| Tag management | Google Tag Manager or comparable tag-management tools used to control when scripts fire. |
The exact vendor list can change as we add, remove, or reconfigure tools. Before this Policy is published, the live cookie inventory and tag-manager configuration should be checked so this table matches the Site’s actual operation.
4. Search, forms, chat, and information entered by visitors
Site search: The Site includes a public search feature. Search terms can sometimes appear in a search-results URL or page title. To reduce privacy and wiretap/pen-register litigation risk, we configure, or intend to configure, the Site so non-essential third-party analytics, advertising, social-media, chat, and similar tools do not receive search terms unless the visitor has provided appropriate consent and the disclosure is permitted by applicable law.
Visitors should not enter confidential, sensitive, payment-card, health, government identification, or private personal information into the public search field. The search field is intended only for general product and website navigation.
Forms and chat: When you submit a form, send an email, request a quote, request support, or use a chat feature, we collect the information you choose to provide and use it to respond, provide customer service, process the request, maintain records, and improve our products and services. We do not intend to use form fields or chat tools to capture keystrokes before submission except as necessary for the tool to function and as disclosed through the consent mechanism where required.
5. How we use information
- Provide, operate, maintain, secure, and improve the Site.
- Respond to requests, quotes, support inquiries, product questions, and other communications.
- Process orders, returns, shipping, payment, tax, and customer-service requests where applicable.
- Analyze traffic, diagnose technical issues, measure content performance, and understand product interest.
- Measure advertising performance, attribute campaigns, and conduct remarketing or targeted advertising where permitted by law and consent settings.
- Protect against spam, fraud, abuse, unauthorized access, and security incidents.
- Comply with legal obligations, enforce terms, maintain business records, and defend legal claims.
6. How we disclose information
We may disclose information to service providers, processors, contractors, and business partners that help us operate the Site and our business. These may include hosting providers, security providers, analytics vendors, advertising platforms, tag-management providers, embedded-content providers, payment processors, ecommerce platforms, shipping/tax tools, customer support tools, form/email delivery providers, and professional advisers.
We may also disclose information when required by law, subpoena, court order, regulatory request, or similar process; to protect rights, safety, and security; in connection with a business transaction such as a merger, acquisition, or asset sale; or with your consent or at your direction.
Some disclosures to advertising, analytics, or social-media providers may be considered a “sale,” “sharing,” or targeted advertising under certain U.S. state privacy laws, even when no money changes hands. See the Your Privacy Choices section below.
7. Your privacy choices
Cookie choices: You can manage cookie settings through the Site’s consent banner, cookie-preference center, or browser settings. Blocking some cookies may affect Site functionality.
Your Privacy Choices / Do Not Sell or Share: Where required by applicable law, you may opt out of disclosures that may be considered a sale, sharing, or targeted advertising. The Site should provide a clear footer link titled “Your Privacy Choices,” “Your California Privacy Choices,” or “Do Not Sell or Share My Personal Information.” If such a link is not yet live, it should be added before or at the same time this Policy is published.
Global Privacy Control: Where required by applicable law, we honor qualifying browser-based opt-out preference signals, including Global Privacy Control, by treating the signal as a request to opt out of sale/sharing or targeted advertising for that browser or device.
Marketing communications: You can unsubscribe from marketing emails by using the unsubscribe link in the message or contacting us. Transactional or service messages may still be sent when necessary.
8. California and other U.S. state privacy rights
Depending on where you live and whether a particular privacy law applies to us, you may have the rights listed below. We will respond to verified requests as required by applicable law.
| Right | Description |
|---|---|
| Know/access | Request the categories and specific pieces of personal information we have collected about you, subject to legal limits. |
| Correct | Ask us to correct inaccurate personal information. |
| Delete | Ask us to delete personal information, subject to exceptions such as completing transactions, security, legal compliance, and recordkeeping. |
| Opt out of sale/share or targeted advertising | Opt out of disclosures that may be considered a sale, sharing, or targeted advertising under applicable privacy laws. |
| Limit sensitive information | Request limits on sensitive personal information if we use it beyond permitted business purposes. We do not seek to collect sensitive personal information through general site search. |
| Non-discrimination | We will not discriminate against you for exercising privacy rights. |
To submit a privacy request, contact us at contact@elastec.com or by mail at the address above. We may need to verify your identity before completing certain requests. You may also authorize an agent to submit a request if the agent provides legally sufficient authorization and we can verify the request.
9. Data security and retention
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website, transmission, or storage system is completely secure. We retain information for as long as reasonably necessary for the purposes described in this Policy, including providing services, completing transactions, maintaining records, resolving disputes, enforcing agreements, security, and legal compliance.
10. Children
The Site is intended for business and general-audience use and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete it where appropriate.
11. International visitors
The Site is operated from the United States. If you access the Site from outside the United States, your information may be transferred to and processed in the United States or other locations where our service providers operate. Those locations may have privacy laws different from those in your location.
12. Accessibility and privacy communications
We want privacy information to be accessible. If you need this Policy in an alternative format or need help exercising a privacy choice because of a disability, please contact us at contact@elastec.com or +1 (618) 382-2525.
13. Changes to this Policy
We may update this Policy from time to time. When we make material changes, we will update the effective date and provide additional notice when required by law.
14. Contact us
Questions or requests about this Policy may be sent to: Elastec, 1309 West Main Street, Carmi, Illinois 62821, United States | contact@elastec.com | +1 (618) 382-2525